Shipping & Deliveries

 Shipping Costs:

FREE shipping on all orders over $50 AUD
$10 standard shipping fee on all orders under $50 AUD

Shipping Time:

SA deliveries 2-5 business days
Rest of Aus deliveries 2-10 business days
 

International Orders
 Shipping Costs:

FREE shipping on all orders over $100 AUD
$20 standard shipping fee on all orders under $100 AUD

Dispatch Time:

1-3 business days

Local Delivery - Barossa Valley, South Australia

Our automatic free local delivery has currently been disabled due to some products which we are not shipping/delivery ourselves. However, if you have purchased products that do not fall under that category we will happily refund your delivery fee once we receive your order.

We apologise for any inconvenience this may cause.

 

Collective Canvas Shoes

Collective Canvas shoes purchased online are shipped direct from Collective Canvas in New Zealand. 

Currently Collective Canvas shoes are not available for free local delivery in the Barossa area. Check back as we are waiting on our own stock to arrive.

Shipping times for Collective Canvas: 7-14 Working Days
 

 

All custom fees, taxes and any other additional costs associated with your purchase overseas are the responsibility of the customer. These are NOT included in the cost of the order or shipping charge.
We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. The Terra Collective is not responsible for any additional taxes and customs charges that are requested during the shipment of your order, and do not offer refunds for these costs.
The Terra Collective does not provide refunds to customers for failure to pay duties and taxes associated with their order.
If you hove any questions or concerns regarding import taxes and customs duties, please contact our Customer Core team prior to placing your order.